LILY.

Public Relations & Communication

Hi, I'm
Phan Ngân

Crafting compelling narratives and orchestrating meaningful experiences to build authentic connections between brands and their audiences.

Passionate about building communication activities that strengthen brand awareness.

As a Public Relations graduate, I am particularly interested in PR execution, event coordination, and partner/customer engagement. I aim to apply my skills in content development, planning, and communication to contribute to impactful PR campaigns.

Career Goals

Short-term: Gain hands-on experience in PR — supporting planning & execution of product promotion, coordinating events, and working with partners including companies, schools, and hospitals.

Long-term: Develop into a well-rounded PR specialist capable of managing brand communication, building stakeholder relationships, and executing large-scale PR campaigns.

Education & Certificates

Van Lang University

Public Relations and Communication

2021 – 2025

GPA: 3.36 · Distinction

English Proficiency

IELTS Overall: 7.0 — CEFR B1-B2

Listening6.0
Reading7.0
Writing8.0
Speaking6.5

English Certificate

Level 4 — English 6-Level Framework

Certified

Technical Skills

PR Execution Event Coordination Content Creation Script Writing Social Media Planning Brand Design POSM Design Logo Design Proposal Development Internal PR Campaign Planning Partner Engagement

Professional Journey

03.2025 – 10.2025 Freelance

AnNam Village Vũng Tàu

Branding & Digital Marketing Lead

Planning guideline, campaign PR ideas, promotion concepts, social engagement & conversions, produced monthly promotional videos.

03.2025 – present Freelance

Social Media Management

Freelance Social Manager

Managing social media accounts and content strategies for various clients.

01.2025 – 03.2025 Internship

FPT Software

Internal PR Intern

Planning internal PR, internal events, PR guidelines, campaign ideas.

11.2023 – 01.2025 Full-time

Conversion Marcom Agency

Communications Executive (Marketing Assistant to CEO) & Internal PR

Design branding, POSM, logo design, social posts, script writing, content creation, planning & proposal development. Internal communication planning, writing internal content, designing materials, coordinating internal events.

01.2021 – 06.2021 Part-time

JIVI Brand

Social Marketing

Content creator, social planner.

AnNam Village
Case Study

Context

AnNam Village was a branding and marketing project I led as a freelancer. I was responsible for developing a comprehensive PR and branding plan across both online and offline channels. A key focus was ensuring the consistency and refinement of the brand's visual identity within its specific industry context.

Approximately 65% of my work focused on developing campaign plans, conducting competitor and audience research, and building the brand's visual and messaging guidelines. Another 25% involved producing and scheduling social media content. The remaining scope included managing video production and creating short-form footage for monthly promotional use.

Key Responsibilities

  • Implemented online and offline strategies to increase brand awareness by highlighting the brand's USP, while conducting market research to align brand direction with the right target audience.
  • Maintained consistency and aesthetics across all channels, while managing other marketing team members.
  • Collaborated with the team to execute monthly plans, including content creation, visual production, and video development.
  • Monitored and reported on advertising campaigns — engagement, brand awareness, and customer conversion campaigns.
  • Assisted in event budget management and vendor cost tracking.

Campus Activities

Content & Plan Team Collaborator

Training for Youth Union and Student Association Officers

Van Lang University — Faculty of PR and Communications

Team Leader

Freshmen Welcome Program for Class of 28

Van Lang University — Faculty of PR and Communications

Other Featured Projects

A curated collection of additional projects and creative work that showcase my passion for PR, branding, and visual communication. Stay tuned for updates!

Coming Soon

Let's work together.